FAQ - FREQUENTLY ASKED
QUESTIONS
We are always receiving
questions from the public about how we operate,
so this page will grow as time goes on. We will
try to include as many questions as we can into
our FAQ page. If you do not find the answer you
were after or the answer is not clear, please
feel free to
email us your questions and we will
respond as soon as we can. We may even add it to
our page.
You will see underlined
links throughout the responses on this page which will take you
to further information relating to your
question.
Thanks.
If I
call 911, do the dispatchers know automatically
where I am?
Does dispatch know where I am even when I use my
cell phone?
My jobsite just purchased an AED
(Automatic External Defibrillator). Do we need
specific training on how to use it?
Do you do home fire safety
inspections?
Do you
have volunteer opportunities for local high
school students?
Where can I get information about outdoor
burning regulations in Ohio?
Do you have meeting rooms available to the
public?
If I
call 911, do the dispatchers know automatically
where I am?
Dispatchers will get an
enhanced 911 read-out on their computer screen
of the address you are calling from. It really
helps to be clear about where you are. Be
sure to give the dispatcher the official
name of the road you live on as well as the
common name that everyone knows it by.
Also, be sure to tell them what main road
your road branches off of. We have
maps and know our areas well, but just a few
extra directions to our dispatchers can save
valuable time.
Does dispatch know where I am even when I use my
cell phone?
No, dispatchers
do not see an address on their
screen, so you need to be specific about your
location. Even if you can only describe
generally where you are, such as a nearest
intersection or mile marker, it
helps. You can always call back and update your
location information – or stay on the line and
have the dispatcher assist you. The 911 network
is a vital part of our nation's emergency
response and disaster preparedness system.
Upgrades in this network to provide emergency
help more quickly and effectively are constantly
being made.
My jobsite just purchased an AED
(Automatic External Defibrillator). Do we need
specific training on how to use it?
Yes! Call us to schedule a class on using
your AED. It will be a combined CPR/AED class –
and you will get a certification card indicating
you’ve had AED training.
Do you do home fire safety
inspections?
We do not inspect or survey residences for
fire hazards, however
Community Education
is dedicated to
helping residents protect their home and family
from fire. Coming soon See our
Home Safety Inspection Checklist
for
eliminating hazards at home. Family fire escape
drills are the most important step you can take
to teach your children and others who live with
you what to do in case of fire. We provide
detailed information for you on this website or
you can call Windsor Fire’s community
education specialist at 740-867-5019.
Do you have volunteer opportunities for local
high school students?
Unfortunately, we don’t have that kind of
opportunity for young people seeking
experience with the fire department, or for
school-required volunteer projects.
Where can I get information about outdoor
burning regulations in Ohio?
Ohio prohibits open burning in the spring
and fall. Please visit
Ohio Department of Natural Resources - Fire
Management Section for more information
Do you have meeting rooms available to the
public?
Yes. Our fire station has a
public
meeting rooms
available at a
nominal cost to the public for non-profit and
community group meetings.
Do have more questions you would
like answered or included on our page?
Email your question to us at
dchristian@windsorfirerescue.com
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